Questions, answered.
What buyers usually need to know about uNode, crypto payments, hourly billing, supported images, support, and account balance.
Anonymity & KYC
Do I have to verify my identity to sign up?
No. uNode does not collect ID, selfies, address, or government documents at any tier. You use the console entry point and pay with cryptocurrency.
Is no-KYC VPS hosting legal?
Yes, in the United States and most jurisdictions. Hosting providers are not generally required to KYC customers. You remain responsible for complying with the laws that apply to what you run.
Can I sign up over Tor or a VPN?
uNode does not block Tor or VPN traffic for marketing-site access. Authentication and payment flows in the console may still be subject to provider-level abuse controls.
Payments & billing
Which cryptocurrencies do you accept?
uNode is crypto-only and supports a broad set of assets through the console payment flow, including major coins and stablecoins.
Do you accept credit cards or PayPal?
No. Fiat payment rails would add identity collection obligations that conflict with the launch product model.
How does hourly billing work?
Servers accrue cost for every hour they exist, prorated to the minute on create and terminate edges. Billing applies to running and stopped servers because disk and IP resources remain reserved.
See the pricing page for hourly and duration examples.What happens if my balance runs out?
We warn when projected runway reaches 24 hours, suspend resources at a zero balance, and terminate 24 hours after suspension. That gives 48 hours of grace from the first warning.
Can I get a refund?
Crypto top-ups are generally non-refundable once confirmed on-chain. Unspent balance remains available for future server hours unless otherwise required by law.
Deployment & infrastructure
How fast can I deploy a VPS?
Most servers should provision in under 60 seconds once the account has balance and the selected package is available.
Where are your servers located?
The launch region is US-East in Vinthill, Virginia, United States. More locations will be published only when they are actually available.
View live and coming-soon locations.What operating systems are supported?
Launch images are Linux and BSD focused: Ubuntu 20/22/24 LTS, Debian 12/13, AlmaLinux 9/10, Rocky 9, Fedora 42/43, Alpine, Arch, FreeBSD, openSUSE, and Oracle Linux. Windows is not in the launch image set.
Browse OS image pages.Do I get full root access?
Yes. Every VPS includes full root access on Linux and BSD images. We do not install a managed software stack on your server.
Can I set reverse DNS / PTR records?
Reverse DNS is in scope for the VPS product. The console owns the exact workflow for setting PTR records.
Use cases & policy
What can I host on a uNode VPS?
Anything legal and within the acceptable use policy: websites, apps, databases, VPN endpoints, bots, self-hosted services, CI workers, and other normal VPS workloads.
Can I run a Tor relay or exit node?
Non-exit relays are the expected privacy-network use case. Exit nodes create abuse and IP reputation risk and should not be assumed allowed without written approval.
Can I send email from my VPS?
Mail workloads require careful configuration and reputation management. Reverse DNS helps, but spam or abusive mail will trigger enforcement.
Where is the acceptable use policy?
The public AUP page is available at /aup as a launch stub. Until the full policy is published, email support@unode.net with acceptable-use questions.
Support
How do I get support?
Email support@unode.net. The Telegram bot is a server-management convenience, not the primary public support channel.
Do you have a status page?
The /status route exists as a placeholder while the public status page is being prepared. For incidents, email support@unode.net.
Is there an API?
API documentation lives at https://docs.unode.net. The /docs page in this site points there.